Simple transparent pricing. Pay only per sale.

You set your sale price. We take 7% of the sale price.

You set how much commission to pay your community sellers per sale (100% goes to the sellers).
  • It is completely free to use Pollen.
  • There is no setup fee.
  • No monthly hidden charges.
  • Real time fee reporting.
  • Inclusive of gateway fees, brand settlement transfers and sellers payout.

Customer pays Pollen

$100

Your sale price that you set. (example $100)

-

Our fees

$7

Pollen Fees 7%

-

Seller earns

$10

Seller commission that you set. (example 10%)

=

We pay you

$83

YOU GET

Pricing FAQ

How do I get paid?
When do I get paid?
How do I receive multiple currencies?
What payment options do you support?
Who pays the shipping fees?
Community member commission payout.
Returns and refunds.
Why do u charge 7%?
How do I get paid?

We support Paypal and bank transfers. We will provide more options soon.

When do I get paid?

If you connect your account using Paypal it will be in real-time, or 3-5 business days for bank transfers.

How do I receive multiple currencies?

If you sell cross border and accepts other currencies, you will need a Paypal account and we will transfer to you in the foreign currency.

What payment options do you support?

Customer can purchase from your community sellers using Paypal, major credit card and local bank transfers.

Who pays the shipping fees?

Pollen collects shipping fees from the customer, and it is calculated based on your shipping fees cost that you input. We remit this amount to you.

Community member commission payout.

Upon completion of order, we pay your community member based on the commission amount that you set.

Returns and refunds.

All return and refund policy is set by you, and we will manage it the interaction between customer, seller and your brand.

Why do u charge 7%?

We collect payment from customers, pay you and sellers, and provides this platform and support to allow you to grow your brand community.

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